General

We can answer the most common questions here.

• If I don't live in Texas, can I still order a test kit?
• Are Nimbus services covered by health insurance?
• Where is my sample being tested?
• What do I do in case of a health emergency?
• Are Nimbus tests FDA-approved?
• How do I cancel my subscription?
• Where's my refill? Can I use auto-refill?
• How do I pause my subscription?
• How do I update my payment method?
• Can I return my Nimbus prescriptions or supplements?
• What is your refund policy?
• Can I use my FSA/HSA for services with Nimbus?
• How can I partner with Nimbus?