---
title: General | Help Center
description: We can answer the most common questions here.
---

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1. [Help Center](https://help.nimbushealthcare.com/migration/knowledge)
2. [General](https://help.nimbushealthcare.com/migration/knowledge/general)

# General

 We can answer the most common questions here.

- [If I don't live in Texas, can I still order a test kit?](https://help.nimbushealthcare.com/migration/knowledge/if-i-dont-live-in-texas-can-i-still-order-a-test-kit)
- [Are Nimbus services covered by health insurance?](https://help.nimbushealthcare.com/migration/knowledge/are-nimbus-services-covered-by-health-insurance)
- [Where is my sample being tested?](https://help.nimbushealthcare.com/migration/knowledge/where-is-my-sample-being-tested)
- [What do I do in case of a health emergency?](https://help.nimbushealthcare.com/migration/knowledge/what-do-i-do-in-case-of-a-health-emergency)
- [Are Nimbus tests FDA-approved?](https://help.nimbushealthcare.com/migration/knowledge/are-imaware-tests-fda-approved)
- [How do I cancel my subscription?](https://help.nimbushealthcare.com/migration/knowledge/how-do-i-cancel-my-subscription)
- [Where's my refill? Can I use auto-refill?](https://help.nimbushealthcare.com/migration/knowledge/wheres-my-refill-can-i-use-auto-refill)
- [How do I pause my subscription?](https://help.nimbushealthcare.com/migration/knowledge/how-do-i-pause-my-subscription)
- [How do I update my payment method?](https://help.nimbushealthcare.com/migration/knowledge/how-do-i-update-my-payment-method)
- [Can I return my Nimbus prescriptions or supplements?](https://help.nimbushealthcare.com/migration/knowledge/can-i-return-my-nimbus-perscriptions)
- [What is your refund policy?](https://help.nimbushealthcare.com/migration/knowledge/what-is-your-refund-policy)
- [Can I use my FSA/HSA for services with Nimbus?](https://help.nimbushealthcare.com/migration/knowledge/can-i-use-my-fsa/hsa)
- [How can I partner with Nimbus?](https://help.nimbushealthcare.com/migration/knowledge/how-can-i-partner-with-nimbus)

See less ▼

- [General](https://help.nimbushealthcare.com/migration/knowledge/general)
- [Shipping & Tracking](https://help.nimbushealthcare.com/migration/knowledge/shipping-tracking)
- [Education](https://help.nimbushealthcare.com/migration/knowledge/education)
- [Kit Activation](https://help.nimbushealthcare.com/migration/knowledge/kit-activation)
- [WeightWise Rx™](https://help.nimbushealthcare.com/migration/knowledge/weightwise-rx)
- [Hair Loss](https://help.nimbushealthcare.com/migration/knowledge/hair-loss)
- [Test Results](https://help.nimbushealthcare.com/migration/knowledge/test-results)
- [Sample Collection](https://help.nimbushealthcare.com/migration/knowledge/sample-collection#main-content)

    - [Hair Loss](https://help.nimbushealthcare.com/migration/knowledge/sample-collection#hair-loss)
    - [Women](https://help.nimbushealthcare.com/migration/knowledge/sample-collection#women)
    - [Men](https://help.nimbushealthcare.com/migration/knowledge/sample-collection#men)
- [How to use my prescription](https://help.nimbushealthcare.com/migration/knowledge/how-to-use-my-prescription#main-content)

    - [Women](https://help.nimbushealthcare.com/migration/knowledge/how-to-use-my-prescription#women)
    - [Hair Loss](https://help.nimbushealthcare.com/migration/knowledge/how-to-use-my-prescription#hair-loss)
    - [Weight Loss](https://help.nimbushealthcare.com/migration/knowledge/how-to-use-my-prescription#weight-loss)
- [Contact Us](https://help.nimbushealthcare.com/migration/knowledge/contact-us)
- [Active Ingredients](https://help.nimbushealthcare.com/migration/knowledge/active-ingredients#main-content)

    - [Men](https://help.nimbushealthcare.com/migration/knowledge/active-ingredients#men)
    - [Women](https://help.nimbushealthcare.com/migration/knowledge/active-ingredients#women)
    - [Hair loss](https://help.nimbushealthcare.com/migration/knowledge/active-ingredients#hair-loss)
    - [WeightWise RX™](https://help.nimbushealthcare.com/migration/knowledge/active-ingredients#weightwise-rx)
- [Partners](https://help.nimbushealthcare.com/migration/knowledge/partners)

# Nimbus Healthcare, Inc.

Nimbus Healthcare Help Center

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