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      1. Help Center
      2. General
      • General
      • Shipping & Tracking
      • Education
      • Kit Activation
      • WeightWise Rx™
      • Hair Loss
      • Test Results
      • Sample Collection
        • Hair Loss
        • Women
        • Men
      • How to use my prescription
        • Women
        • Hair Loss
        • Weight Loss
      • Contact Us
      • Active Ingredients
        • Men
        • Women
        • Hair loss
        • WeightWise RX™
      • Partners

      General

      We can answer the most common questions here.
      • How can I partner with Nimbus?
      • If I don't live in Texas, can I still order a test kit?
      • Are Nimbus services covered by health insurance?
      • Where is my sample being tested?
      • What do I do in case of a health emergency?
      • Are Nimbus tests FDA-approved?
      • How do I cancel my subscription?
      • Where's my refill? Can I use auto-refill?
      • How do I pause my subscription?
      • How do I update my payment method?
      • Can I return my Nimbus prescriptions or supplements?
      • What is your refund policy?
      • Can I use my FSA/HSA for services with Nimbus?
      Nimbus Healthcare Help Center
      • Go to nimbushealthcare.com